Blocks on the east side of Fairsing Vineyard greet the sunrise in Oregon's Willamette Valley
Terms & Conditions
PRIVACY POLICY
SHIPPING POLICY
WINE CLUB POLICIES
ACCESSIBILITY STATEMENT

TERMS AND CONDITIONS

By accessing the Fairsing Vineyard (Fairsing) website, visitors agree to the terms and conditions, privacy policy, and our shipping procedures and policies.

By visiting the Fairsing website and placing an order for an alcoholic beverage, one formally affirms and acknowledges that they are at least 21 years of age and the intended recipient of the wine shipment(s) is at least 21 years of age.

Federal law requires a signature be obtained from an individual over the age of 21 at the time of delivery for all wine shipments. Upon delivery, the individual signing for the wine shipment may be required to show identification.

TERMS AND CONDITIONS

By accessing the Fairsing Vineyard (Fairsing) website, visitors agree to the terms and conditions, privacy policy, and our shipping procedures and policies.

By visiting the Fairsing website and placing an order for an alcoholic beverage, one formally affirms and acknowledges that they are at least 21 years of age and the intended recipient of the wine shipment(s) is at least 21 years of age.

Federal law requires a signature be obtained from an individual over the age of 21 at the time of delivery for all wine shipments. Upon delivery, the individual signing for the wine shipment may be required to show identification.

PRIVACY POLICY

Under no circumstances does Fairsing share personal information with any third parties or web sites.

All information shared with Fairsing is held private and used solely for order processing, shipping, and/or communication.

Unless declined (opt out), Fairsing may email to share details regarding wines, specials, invitations, or changes to this privacy policy.

Email and contact information shared with Fairsing is never shared, distributed, or sold.

Fairsing is committed to protecting the security of personal information and takes reasonable steps to protect all data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please keep in mind that no internet/online transmission is ever completely secure or error-free. Fairsing cannot be responsible for breaches of security beyond our reasonable control.

Fairsing’s website may contain links to third-party websites as a service. Please note this Privacy Policy does not apply to such third-party websites.

PRIVACY POLICY

Under no circumstances does Fairsing share personal information with any third parties or web sites.

All information shared with Fairsing is held private and used solely for order processing, shipping, and/or communication.

Unless declined (opt out), Fairsing may email to share details regarding wines, specials, invitations, or changes to this privacy policy.

Email and contact information shared with Fairsing is never shared, distributed, or sold.

Fairsing is committed to protecting the security of personal information and takes reasonable steps to protect all data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please keep in mind that no internet/online transmission is ever completely secure or error-free. Fairsing cannot be responsible for breaches of security beyond our reasonable control.

Fairsing’s website may contain links to third-party websites as a service. Please note this Privacy Policy does not apply to such third-party websites.

SHIPPING POLICY AND PROCEDURES

All Fairsing orders and Club allocations are packaged on site, by hand, and in our temperature-controlled facility.

Fairsing takes great care to ensure shipments are transported via the best methods available given applicable weather conditions to maintain the integrity and quality of our wines.

Fairsing has a three (3) bottle minimum for wine shipments. Exceptions may be arranged via our Fulfillment Manager during business hours (11-5 PST) 503-662-5930.

Fairsing offers flat-rate ground and second day air services, per parcel, based upon geographic zones and specific carriers.

It is important to monitor spam and junk inbox folders for emails from shipping carriers to ensure emails arrive and are opened in a timely manner.

SHIPPING POLICY AND PROCEDURES

All Fairsing orders and Club allocations are packaged on site, by hand, and in our temperature-controlled facility.

Fairsing takes great care to ensure shipments are transported via the best methods available given applicable weather conditions to maintain the integrity and quality of our wines.

Fairsing has a three (3) bottle minimum for wine shipments. Exceptions may be arranged via our Fulfillment Manager during business hours (11-5 PST) 503-662-5930.

Fairsing offers flat-rate ground and second day air services, per parcel, based upon geographic zones and specific carriers.

It is important to monitor spam and junk inbox folders for emails from shipping carriers to ensure emails arrive and are opened in a timely manner.

A parcel (shipment) includes up to twelve (12) standard .750 ml bottles, or up to three (3) magnum 1.5 Liter bottles. Exceptions can be discussed with our Fullfillment Manager during business hours (11-5 PST) 503-662-5930.

Bottles purchased beyond parcel thresholds occur an additional flat-rate fee.

Standard bottles (.750 ml) and magnums (1.5 Liter) are not compatible and must ship via separate parcels.

Alcohol requires an adult signature at time of delivery, Fairsing prefers and highly recommends sending wine shipment(s) to a business address or a FedEx hold location.

To ease delivery, we also recommend setting up a FedEx Delivery Manager® account by accessing the shipper’s website.

Please review notes (in red) during our online checkout process for seasonal guidelines pertaining to shipping.

Online orders are reviewed for delivery details, shipping fees, and state compliance before an order is finalized. Online orders are not fulfilled or shipped until details are finalized.

If additional information is needed to complete an order, Fairsing will reach out by phone or email to confirm details.

P.O. Boxes are unacceptable delivery addresses for wine shipments.

Connect with our Fulfillment Manager with specific shipping requests or concerns 503.662.5930. If requesting an approximate delivery date, please understand ground delivery typically takes 2 to 7 business days depending upon proximity and peak shipping seasons.

Fairsing offers flat-rate ground and second day air services, per parcel, based upon destination state and applicable carrier.

Shipping carriers include FedEx, UPS, and Vinum55. 

Shippers scan wine shipments upon pick up and provide relative tracking and an estimated delivery date to the email address shared with Fairsing for the shipment recipient.

It is important to monitor spam and junk inbox folders for emails from shipping carriers to ensure emails arrive and are opened in a timely manner.

Connect with our Fulfillment Manager with specific shipping requests or concerns 503.662.5930. If requesting an approximate delivery date, please understand ground delivery typically takes 2 to 7 business days depending upon proximity and peak shipping seasons.

FedEx and UPS typically make three (3) delivery attempts before returning a shipment to Fairsing.

If aware of unavailability at the time of an expected wine shipment or, if notice is received regarding a missed delivery attempt, please connect with the shipping carrier or our fulfillment team 503.662.5930 as soon as possible.

Immediate action upon receipt of the first missed delivery attempt is imperative as arrangements can be made for pick-up at a shipper’s local hold facility or the shipment may be directed to an alternate address.

Please note: changing a wine shipment delivery address involves an additional fee and can only be administered by the purchaser – not the winery.

If a wine shipment is not delivered by the third attempt and the shipment is returned to Fairsing, the additional shipping expense for the return transport is charged to the purchaser.

If a wine shipment is returned to Fairsing, our fulfillment team will reach out to arrange for re-shipment with the purchaser responsible for fees to re-ship the package as weather permits.

While wine is always a welcome gift, Fairsing is unable to ship wine as a surprise gift as Federal law requires packages containing alcohol be signed for upon delivery by someone over the age of 21.

When gifting wine, we request an email address for the gift recipient, so they can be made aware of the pending delivery and receive tracking information from the shipping carrier.

Enclosure cards are available for wine gifts and our fulfillment team is happy to include a personalized note within the shipment.

During the Holiday season (October-December), Fairsing offers select wine collections and magnum options ideal for sharing with friends, family, and colleagues.

Concierge services are available for assistance with wine selections, shipping options, and gifting to multiple addresses. Connect with our Hospitality team via 503.560.8266.

Unfortunately, Fairsing is unable to ship to the following: Hawaii (HI), Alaska (AK), Utah (UT), Kentucky (KY), Mississippi (MS), Delaware (DE), and Vermont (VT).

Our first priority at Fairsing is your satisfaction.

Fairsing will replace or provide a refund for wine that is flawed. Please contact our fulfillment Manager 503.662.5930 as soon as possible and Fairsing will endeavor to address the situation as quickly as possible.

Fairsing does not accept returns.

If a wine shipment arrives and has been visibly damaged in transit, connect with our Fulfillment Manager as soon as possible. Please take a moment to document the damage with detailed photos (include the interior and exterior of packaging) and provide these with other relevant information.

In addition, please retain the wines, shipper communications, and the original packaging. Fairsing will advise you on arrangements for the shipment and communicate regarding replacement or refund.

Shipping wine is weather dependent. 

Fairsing monitors weather and temperatures prior to shipping orders, and will not ship wine via ground transport if conditions are too hot or too cold while the wines are in route or at the desired destination.

If weather conditions are not conducive for safe transport, Fairsing will store wines, at no additional charge, in our climate-controlled facility until conditions improve.

Fairsing reserves the right to hold wine shipment(s) during extreme temperatures. Fairsing communicates with relative parties when a shipment is held and provides shipping alternatives and timelines.

When ordering and shipping wine with Fairsing, please by aware that weather conditions may arise that require altering existing shipping timelines.

Fairsing’s shipment storage is temperature-controlled and a complimentary service.

During winter months (late December – mid March) Fairsing will not ship via ground transportation to a majority of states as to avoid the risk of freezing or compromising the quality of the wine.

In winter months, Fairsing prefers to ship via second day air services. Fairsing recommends exploring this option to expedite the length of time wine is in transit.

For select communities in Texas and Arizona, year-round, temperature-controlled shipping and delivery is available through Vinum55. See additional details below.

If standard ground shipping is preferred, Fairsing offers complimentary temperature-controlled storage until warmer spring temperatures return and allow for ground transport (approximately late March).

During the summer (when temperatures exceed 80 degrees across much of the United States) Fairsing monitors ground transportation corridors, the temperatures in transit, and weather conditions at the destination address.

With extreme temperatures (June-September), Fairsing will not ship wines via standard (unrefrigerated) ground transportation.

In the summer months, Fairsing recommends second day air service to expedite delivery, utilizing FedEx Cold Chain services (available to select states – see below), or Vinum55 (service limited to Arizona and Texas select metro areas- see details below).

If ground shipping is preferred, Fairsing offers complimentary temperature-controlled storage until cooler temperatures return and allow for safe ground transport (September-November).

Cold Chain is a service offered by FedEx utilizing refrigerated trucks, overnight shipping methods, and temperature-controlled central hubs to protect the quality of wine from high temperatures.

With FedEx Cold Chain services, vehicles transporting shipments from the hub location to destination addresses are not temperature-controlled making delivery before noon, and on the first attempt, imperative.

To ensure delivery on the first attempt and before noon, Fairsing strongly recommends utilizing a FedEx hold location or shipping to a business address.

FedEx Cold Chain is available to the following states: CA, DC, FL, GA IL, IA, MA, MI, NV, NY, OH, OK, PA, SC, TN, TX, VA, and WI.

FedEx Cold Chain services operate on a specific schedule with delivery estimated one week from the date a shipment is picked up by the shipper at the winery.

FedEx Cold Chain is offered at a flat rate (up to 12 bottles) and is typically less expensive than second day air services.

Vinum55 utilizes temperature-controlled vehicles during the entire transport (55 degrees the whole way) – from pickup at the winery, to delivery at a residential or business address.

Vinum55 specializes in wine shipping and delivery logistics. All deliveries are appointment based and scheduled by a Vinum55 representative.

Delivery typically occurs within 10-15 days from pick up.

Vinum55 coordinates all email and shipment tracking within their dedicated “Detrack” software system and communicate directly with shipment recipients

Vinum55 is Fairsing’s primary carrier for Arizona and Texas unless a delivery address is outside of their service area, or if shipping via another carrier has been expressly requested.

Click to review Vinum55 service areas in Texas and Arizona.

Fairsing offers Vinum55 temperature-controlled services year-round.

Vinum55 Arizona and Texas Logistics Teams: logistics@vinum55.com

GUIDELINES

All orders and Club allocations are packaged by hand, by Fairsing, and on site in our temperature-controlled facility.

Orders typically ship via ground services (unless indicated otherwise) on a Monday or Tuesday following order confirmation.

Shipping carriers (UPS, FedEx, Vinum55, etc.) scan wine shipments upon pick up and provide relative tracking and an estimated delivery date to the email address shared with Fairsing for the shipment recipient.

It is important to monitor spam and junk inbox folders for emails from shipping carriers to ensure emails arrive and are opened in a timely manner.

Fairsing has a three (3) bottle minimum for wine shipments. Exceptions may be arranged via our Fulfillment Manager during business hours (11-5 PST) 503-662-5930.

RECOMMENDATIONS

Alcohol requires an adult signature at time of delivery. Fairsing prefers, and highly recommends, sending wine shipment(s) to a business address or a FedEx hold location.

Fairsing recommends establishing a FedEx Delivery Manager® account by accessing the shipper’s website.

PARCELS

A parcel (shipment) includes up to twelve (12) standard .750 ml bottles, or up to three (3) magnum 1.5 Liter bottles. 

Bottles purchased beyond parcel thresholds occur an additional flat-rate fee.

Standard bottles (.750 ml) and magnums (1.5 Liter) are not compatible and must ship via separate parcels.

ONLINE ORDERS

Review notes (in red) during the online checkout process for seasonal guidelines pertaining to shipping.

Online orders are reviewed for delivery details, shipping fees, and state compliance before an order is finalized. Online orders are not fulfilled or shipped until details are finalized.

If additional information is needed to complete an order, Fairsing will reach out by phone or email to confirm details.

P.O. Boxes are unacceptable delivery addresses for wine shipments.

Connect with our Fulfillment Manager with specific shipping requests or concerns 503.662.5930. If requesting an approximate delivery date, please understand ground delivery typically takes 2 to 7 business days depending upon proximity and peak shipping seasons.

SHIPPING SERVICES

Fairsing offers flat-rate ground and second day air services, per parcel, based upon geographic zones and specific carriers.

Orders typically ship via ground services (unless indicated otherwise) on a Monday or Tuesday following order confirmation.

Shipping carriers (UPS, FedEx, Vinum55, etc.) scan wine shipments upon pick up and provide relative tracking and an estimated delivery date to the email address shared with Fairsing for the shipment recipient.

It is important to monitor spam and junk inbox folders for emails from shipping carriers to ensure emails arrive and are opened in a timely manner.

Connect with our Fulfillment Manager with specific shipping requests or concerns 503.662.5930. If requesting an approximate delivery date, please understand ground delivery typically takes 2 to 7 business days depending upon proximity and peak shipping seasons.

SHIPMENT DELIVERY

Shippers typically make three (3) delivery attempts before returning a shipment to Fairsing.

If aware of unavailability at the time of an expected wine shipment or, if notice is received regarding a missed delivery attempt, please connect with the shipping carrier or our fulfillment team 503.662.5930 as soon as possible.

Immediate action upon receipt of the first missed delivery attempt is imperative as arrangements can be made for pick-up at a shipper’s local hold facility or the shipment may be directed to an alternate address.

Please note: changing a wine shipment delivery address involves an additional fee and can only be administered by the purchaser – not the winery.

If a wine shipment is not delivered by the third attempt and the shipment is returned to Fairsing, the additional shipping expense for the return transport is charged to the purchaser.

If a wine shipment is returned to Fairsing, our Fulfillment Manager will reach out to arrange for re-shipment with the purchaser responsible for fees to re-ship the package as weather permits.

SHIPPING GIFTS

While wine is always a welcome gift, Fairsing is unable to ship wine as a surprise gift as Federal law requires upon delivery the signature of someone over the age of 21 for packages containing alcohol.  

When gifting wine, we request an email address for the gift recipient, so they can be made aware of the pending delivery and receive tracking information from the shipping carrier.

Enclosure cards are available for wine gifts and our fulfillment team is happy to include a personalized note within the shipment.

During the Holiday season (October-December), Fairsing offers select wine collections and magnum options ideal for sharing with friends, family, and colleagues.

Complimentary concierge services are available for assistance with wine selections, shipping options, and gifting to multiple addresses.

RESTRICTIONS

Unfortunately, Fairsing is unable to ship to the following: Hawaii (HI), Alaska (AK), Utah (UT), Kentucky (KY), Mississippi (MS), Delaware (DE), and Vermont (VT).

RETURNS AND INQUIRIES

Our first priority at Fairsing is your satisfaction.

Fairsing will replace or provide a refund for wine that is flawed. Please contact our fulfillment Manager 503.662.5930 as soon as possible and Fairsing will endeavor to address the situation as quickly as possible.

Fairsing does not accept returns.

If a wine shipment arrives and has been visibly damaged in transit, connect with our Fulfillment Manager as soon as possible. Please take a moment to document the damage with detailed photos (include the interior and exterior of packaging) and provide these with other relevant information . In addition, please retain the wines, shipper communications, and the original packaging . We will advise you on arrangements for the shipment and communicate regarding replacement or refund.

ADVERSE WEATHER

Shipping wine is weather dependent. 

Fairsing will not ship wine via ground transport if weather conditions are too hot or too cold while the wines are in route or at the desired destination.

If weather conditions are not conducive for safe transport, Fairsing will store wines, at no additional charge, in our climate-controlled facility until conditions improve.

Fairsing reserves the right to hold wine shipment(s) during extreme temperatures. Fairsing communicates with relative parties when a shipment is held and provides shipping alternatives and timelines.

Fairsing’s shipment storage is temperature-controlled and a complimentary service.

WINTER SHIPPING

During winter months (late December – mid March) Fairsing will not ship via ground transportation to a majority of states as to avoid the risk of freezing or compromising the quality of the wine.

In winter months, Fairsing prefers to ship via second day air services. Fairsing recommends exploring this option to expedite the length of time wine is in transit.

For select metro communities in Texas and Arizona, year-round, temperature-controlled shipping and delivery is available through Vinum55. See additional details below.

If standard ground shipping is preferred, Fairsing offers complimentary temperature-controlled storage until warmer spring temperatures return and allow for ground transport (approximately late March).

SUMMER SHIPPING

During the summer (when temperatures exceed 80 degrees across much of the United States) Fairsing monitors ground transportation corridors, the temperatures in transit, and weather conditions at the destination address.

With extreme temperatures (June-September), Fairsing will not ship wines via standard (unrefrigerated) ground transportation.

In the summer months, Fairsing recommends second day air service to expedite delivery, utilizing FedEx Cold Chain services (available to select states – see below), or Vinum55 (service limited to select metro areas in Arizona and Texas – see details below).

If ground shipping is preferred, Fairsing offers complimentary temperature-controlled storage until cooler temperatures return and allow for safe ground transport (September-November).

FEDEX COLD CHAIN SHIPPING available May – October

Cold Chain is a service offered by FedEx utilizing refrigerated trucks, overnight shipping methods, and temperature-controlled central hub facilities to protect the quality of wine from high temperatures.

With FedEx Cold Chain services, vehicles transporting shipments from the hub location to destination addresses are not temperature-controlled making delivery before noon, and on the first attempt, imperative.

To ensure delivery on the first attempt and before noon, Fairsing strongly recommends utilizing a FedEx hold location or shipping to a business address.

FedEx Cold Chain is available to the following states: CA, DC, FL, GA IL, IA, MA, MI, NV, NY, OH, OK, PA, SC, TN, TX, VA, and WI.

FedEx Cold Chain services operate on a specific schedule with delivery estimated one week from the date a shipment is picked up by the shipper at the winery.

FedEx Cold Chain is offered at a flat rate (up to 12 bottles) and is typically less expensive than second day air services.

VINUM55year-round services to select metros in AZ and TX

Vinum55 utilizes temperature-controlled vehicles during the entire transport (55 degrees the whole way) – from pickup at the winery, to delivery at a residential or business address.

Vinum55 specializes in wine shipping and delivery logistics. All deliveries are appointment based and scheduled by a Vinum55 representative.

Delivery typically occurs within 10-15 days from pick up.

Vinum55 coordinates all email and shipment tracking within their dedicated “Detrack” software system and communicate directly with shipment recipients

Vinum55 is Fairsing’s primary carrier for Arizona and Texas unless a delivery address is outside of their service area, or if shipping via another carrier has been expressly requested.

Click to review Vinum55 service areas in Texas and Arizona.

Vinum55 offers temperature-controlled services are available year-round.

Vinum55 Arizona and Texas Logistics Teams: logistics@vinum55.com

WINE CLUB TERMS AND CONDITIONS

Wine Club allocations occur in Spring (March/April) and Fall (October/November)

Allocations are available for shipping or pickup in the Fairsing tasting room.

Wine Club members select wines for their allocation.

MEMBERSHIP

There is no fee for a Fairsing Wine Club membership.

Fairsing requests a minimum of one year, or a two (2) allocation commitment.

Membership is on-going and may be cancelled after receipt of two (2) allocations.

Fairsing requires account holders and Wine Club members be 21 years of age or older.

To ensure current Club members continually receive priority access to available wines and at the best pricing possible, Fairsing is unable to extend Club benefits or savings to non-members.

A Fairsing Wine Club membership is non-transferable.

Club members are welcome to invitation-only and public events throughout the year with a party total of four (4) individuals enjoying complimentary tasting benefits.

ALLOCATIONS

Prior to Club allocations, Fairsing emails members to provide allocated wine selections, details, important dates, account reminders, and invitations to exclusive celebrations. It is the member’s responsibility to monitor email inbox(s) to ensure Wine Club related emails are received and opened promptly.

Wine selections included in Club allocations are subject to change due to availability.

Club members select from the available wines for their allocation. If no changes or additions are submitted by the due date, Fairsing’s recommended wines for the member’s Club level are included in the allocation.

Club members are allowed one (1) skipped allocation per the lifetime of the membership

Requests to skip an allocation or cancel a Club membership are required before payment processing. View parameters for requests and Club cancellations below.

PROCESSING

The Club member’s credit card on file with Fairsing is processed for payment on the date specified for the allocation.

Applicable state taxes (if any) and shipping fees (if applicable) are included when processing payment for an allocation.

Prior to payment processing, Club member’s are asked to update their accounts with regards to shipping details and/or the credit card on file – card number, expiration date, billing address, etc.

Fairsing is unable to process returns or the exchange of wines in an allocation after 180 days from payment processing.

ALLOCATION PICKUP

Wine Club members may elect to pick up their allocations in our tasting room.

To ensure availability, and time to assemble allocated wines, reservations are required for Club members picking up allocations in the tasting room. 

To pick up an allocation, view available reservations and estate experiences here or email reservations@fairsingvinyard.com. 

Fairsing asks Club members arrange to pick up their allocations within six (6) months of allocation processing.

Given space constraints, Fairsing is unable to hold Club member allocations for extended periods.

After six (6) months, if an allocation has not been picked up, arrangements will be made to ship the allocation via ground transportation with the member responsible for shipping and applicable tax.

ALLOCATION SHIPPING

Please note, it is the Club member’s responsibility to notify Fairsing of changes to the shipping destination on file before an allocation is processed.

Wine Club allocations are shipped via Fairsing’s primary carrier based upon the delivery destination state. View our applicable states, relative shippers, and the timeline for allocation shipments here.

Federal law requires the signature of someone 21 years of age or older upon delivery of any shipment containing alcohol.

Fairsing strongly recommends shipping to a business address or to a shipper’s hold location if there is question as to availability, or whether an adult will be present to sign for the package at the time of a delivery.

Club members are responsible for additional shipping charges including those applied for misdirected and/or returned shipments.

Click to view Fairsing’s shipping policies and procedures for more details.

REQUESTS AND CANCELLATIONS

Fairsing requests a minimum one year or two (2) allocation commitment as a Wine Club member.

Requests to cancel a Club membership or to skip an allocation may be submitted via email to WineClub@FairsingVineyard.com or by calling 503.662.5930 during business hours (11 am – 5 pm PST).

• Fairsing requires requests be submitted before a Club allocation’s payment processing period.

• Requests submitted during or following payment processing may not be honored given software system parameters. 

• Fairsing is unable to honor requests if a member’s Club allocation has already shipped.

GUIDELINES

All orders are packaged by hand, by Fairsing, and on site in our temperature-controlled facility.

Orders typically ship via ground services (unless indicated otherwise) on a Monday or Tuesday following order confirmation.

Shipping carriers (UPS, FedEx, and Vinum55) scan wine shipments upon pick up and provide relative tracking and an estimated delivery date to the email address shared with Fairsing for the shipment recipient.

It is important to monitor spam and junk inbox folders for emails from shipping carriers to ensure emails arrive and are opened in a timely manner.

Fairsing has a three (3) bottle minimum for wine shipments. Exceptions may be arranged via our Fulfillment Manager during business hours (11-5 PST) 503-662-5930.

RECOMMENDATIONS

Alcohol requires an adult signature at time of delivery. Fairsing prefers, and highly recommends, sending wine shipment(s) to a business address or a FedEx hold location.

Fairsing recommends establishing a FedEx Delivery Manager® account by accessing the shipper’s website.

PARCELS

A parcel (shipment) includes up to twelve (12) standard .750 ml bottles, or up to three (3) magnum 1.5 Liter bottles. 

Bottles purchased beyond parcel thresholds occur an additional flat-rate fee.

Standard bottles (.750 ml) and magnums (1.5 Liter) are not compatible and must ship via separate parcels.

ONLINE ORDERS

Review notes (in red) during the online checkout process for seasonal guidelines pertaining to shipping.

Online orders are reviewed for delivery details, shipping fees, and state compliance before an order is finalized. Online orders are not fulfilled or shipped until details are finalized.

If additional information is needed to complete an order, Fairsing will reach out by phone or email to confirm details.

P.O. Boxes are unacceptable delivery addresses for wine shipments.

Connect with our Fulfillment Manager with specific shipping requests or concerns 503.662.5930. If requesting an approximate delivery date, please understand ground delivery typically takes 2 to 7 business days depending upon proximity and peak shipping seasons.

SHIPPING SERVICES

Fairsing offers flat-rate ground and second day air services, per parcel, based upon geographic zones and specific carriers.

Orders typically ship via ground services (unless indicated otherwise) on a Monday or Tuesday following order confirmation.

Shipping carriers (UPS, FedEx, and Vinum55) scan wine shipments upon pick up and provide relative tracking and an estimated delivery date to the email address shared with Fairsing for the shipment recipient.

It is important to monitor spam and junk inbox folders for emails from shipping carriers to ensure emails arrive and are opened in a timely manner.

Connect with our Fulfillment Manager with specific shipping requests or concerns 503.662.5930. If requesting an approximate delivery date, please understand ground delivery typically takes 2 to 7 business days depending upon proximity and peak shipping seasons.

SHIPMENT DELIVERY

Shippers typically make three (3) delivery attempts before returning a shipment to Fairsing.

If aware of unavailability at the time of an expected wine shipment or, if notice is received regarding a missed delivery attempt, please connect with the shipping carrier or our fulfillment team 503.662.5930 as soon as possible.

Immediate action upon receipt of the first missed delivery attempt is imperative as arrangements can be made for pick-up at a shipper’s local hold facility or the shipment may be directed to an alternate address.

Please note: changing a wine shipment delivery address involves an additional fee and can only be administered by the purchaser – not the winery.

If a wine shipment is not delivered by the third attempt and the shipment is returned to Fairsing, the additional shipping expense for the return transport is charged to the purchaser.

If a wine shipment is returned to Fairsing, our Fulfillment Manager will reach out to arrange for re-shipment with the purchaser responsible for fees to re-ship the package as weather permits.

SHIPPING GIFTS

While wine is always a welcome gift, Fairsing is unable to ship wine as a surprise gift as Federal law requires upon delivery the signature of someone over the age of 21 for packages containing alcohol.  

When gifting wine, we request an email address for the gift recipient, so they can be made aware of the pending delivery and receive tracking information from the shipping carrier.

Enclosure cards are available for wine gifts and our fulfillment team is happy to include a personalized note within the shipment.

During the Holiday season (October-December), Fairsing offers select wine collections and magnum options ideal for sharing with friends, family, and colleagues.

Complimentary concierge services are available for assistance with wine selections, shipping options, and gifting to multiple addresses. Connect with our hospitality team 503.560.8266.

RESTRICTIONS

Unfortunately, Fairsing is unable to ship to the following: Hawaii (HI), Alaska (AK), Utah (UT), Kentucky (KY), Mississippi (MS), Delaware (DE), and Vermont (VT).

RETURNS AND INQUIRIES

Our first priority at Fairsing is your satisfaction.

Fairsing will replace or provide a refund for wine that is flawed. Please contact our fulfillment Manager 503.662.5930 as soon as possible and Fairsing will endeavor to address the situation as quickly as possible.

Fairsing does not accept returns.

If a wine shipment arrives and has been visibly damaged in transit, connect with our Fulfillment Manager as soon as possible. Please take a moment to document the damage with detailed photos (include the interior and exterior of packaging) and provide these with other relevant information.

In addition, please retain the wines, shipper communications, and the original packaging . We will advise you on arrangements for the shipment and communicate regarding replacement or refund.

ADVERSE WEATHER

Shipping wine is weather dependent. 

Fairsing will not ship wine via ground transport if weather conditions are too hot or too cold while the wines are in route or at the desired destination.

If weather conditions are not conducive for safe transport, Fairsing will store wines, at no additional charge, in our climate-controlled facility until conditions improve.

Fairsing reserves the right to hold wine shipment(s) during extreme temperatures. Fairsing communicates with relative parties when a shipment is held and provides shipping alternatives and timelines.

Fairsing’s shipment storage is temperature-controlled and a complimentary service.

WINTER SHIPPING

During winter months (late December – mid March) Fairsing will not ship via ground transportation to a majority of states as to avoid the risk of freezing or compromising the quality of the wine.

In winter months, Fairsing prefers to ship via second day air services. Fairsing recommends exploring this option to expedite the length of time wine is in transit.

For select metro communities in Texas and Arizona, year-round, temperature-controlled shipping and delivery is available through Vinum55. See additional details below.

If standard ground shipping is preferred, Fairsing offers complimentary temperature-controlled storage until warmer spring temperatures return and allow for ground transport (approximately late March).

SUMMER SHIPPING

During the summer (when temperatures exceed 80 degrees across much of the United States) Fairsing monitors ground transportation corridors, the temperatures in transit, and weather conditions at the destination address.

With extreme temperatures (June-September), Fairsing will not ship wines via standard (unrefrigerated) ground transportation.

In the summer months, Fairsing recommends second day air service to expedite delivery, utilizing FedEx Cold Chain services (available to select states – see below), or Vinum55 (service limited to select metro areas in Arizona and Texas – see details below).

If ground shipping is preferred, Fairsing offers complimentary temperature-controlled storage until cooler temperatures return and allow for safe ground transport (September-November).

FEDEX COLD CHAIN SHIPPING available May – October

Cold Chain is a service offered by FedEx utilizing refrigerated trucks, overnight shipping methods, and temperature-controlled central hub facilities to protect the quality of wine from high temperatures.

With FedEx Cold Chain services, vehicles transporting shipments from the hub location to destination addresses are not temperature-controlled making delivery before noon, and on the first attempt, imperative.

To ensure delivery on the first attempt and before noon, Fairsing strongly recommends utilizing a FedEx hold location or shipping to a business address.

FedEx Cold Chain is available to the following states: CA, DC, FL, GA IL, IA, MA, MI, NV, NY, OH, OK, PA, SC, TN, TX, VA, and WI.

FedEx Cold Chain services operate on a specific schedule with delivery estimated one week from the date a shipment is picked up by the shipper at the winery.

FedEx Cold Chain is offered at a flat rate (up to 12 bottles) and is typically less expensive than second day air services.

VINUM55year-round services to select metros in AZ and TX

Vinum55 utilizes temperature-controlled vehicles during the entire transport (55 degrees the whole way) – from pickup at the winery, to delivery at a residential or business address.

Vinum55 specializes in wine shipping and delivery logistics. All deliveries are appointment based and scheduled by a Vinum55 representative.

Delivery typically occurs within 10-15 days from pick up.

Vinum55 coordinates all email and shipment tracking within their dedicated “Detrack” software system and communicates directly with shipment recipients

Vinum55 is Fairsing’s primary carrier for Arizona and Texas unless a delivery address is outside of their service area, or if shipping via another carrier has been expressly requested.

Click to review Vinum55 service areas in Texas and Arizona.

Vinum55 offers temperature-controlled services are available year-round.

Vinum55 Arizona and Texas Logistics Teams: logistics@vinum55.com

WINE CLUB TERMS AND CONDITIONS

Wine Club allocations occur in Spring (March/April) and Fall (October/November)

Allocations are available for shipping or pickup in the Fairsing tasting room.

Wine Club members select wines for their allocation.

MEMBERSHIP

There is no fee for a Fairsing Wine Club membership.

Fairsing requests a minimum of one year, or a two (2) allocation commitment.

Membership is on-going and may be cancelled after receipt of two (2) allocations.

Fairsing requires account holders and Wine Club members be 21 years of age or older.

To ensure current Club members continually receive priority access to available wines and at the best pricing possible, Fairsing is unable to extend Club benefits or savings to non-members.

A Fairsing Wine Club membership is non-transferable.

Club members are welcome to invitation-only and public events throughout the year with a party total of four (4) individuals enjoying complimentary tasting benefits.

ALLOCATIONS

Prior to Club allocations, Fairsing emails members to provide allocated wine selections, details, important dates, account reminders, and invitations to exclusive celebrations. It is the member’s responsibility to monitor email inbox(s) to ensure Wine Club related emails are received and opened promptly.

Wine selections included in Club allocations are subject to change due to availability.

Club members select from the available wines for their allocation. If no changes or additions are submitted by the due date, Fairsing’s recommended wines for the member’s Club level are included in the allocation.

Club members are allowed one (1) skipped allocation per the lifetime of the membership

Requests to skip an allocation or cancel a Club membership are required before payment processing. View parameters for requests and Club cancellations below.

PROCESSING

The Club member’s credit card on file with Fairsing is processed for payment on the date specified for the allocation.

Applicable state taxes (if any) and shipping fees (if applicable) are included when processing payment for an allocation.

Prior to payment processing, Club member’s are asked to update their accounts with regards to shipping details and/or the credit card on file – card number, expiration date, billing address, etc.

Fairsing is unable to process returns or the exchange of wines in an allocation after 180 days from payment processing.

ALLOCATION PICKUP

Wine Club members may elect to pick up their allocations in our tasting room.

To ensure availability, and time to assemble allocated wines, reservations are required for Club members picking up allocations in the tasting room. 

To pick up an allocation, view available reservations and estate experiences here or email reservations@fairsingvinyard.com. 

Fairsing asks Club members arrange to pick up their allocations within six (6) months of allocation processing.

Given space constraints, Fairsing is unable to hold Club member allocations for extended periods.

After six (6) months, if an allocation has not been picked up, arrangements will be made to ship the allocation via ground transportation with the member responsible for shipping and applicable tax.

ALLOCATION SHIPPING

Please note, it is the Club member’s responsibility to notify Fairsing of changes to the shipping destination on file before an allocation is processed.

Wine Club allocations are shipped via Fairsing’s primary carrier based upon the delivery destination state. View our applicable states, relative shippers, and the timeline for allocation shipments here.

Federal law requires the signature of someone 21 years of age or older upon delivery of any shipment containing alcohol.

Fairsing strongly recommends shipping to a business address or to a shipper’s hold location if there is question as to availability, or whether an adult will be present to sign for the package at the time of a delivery.

Club members are responsible for additional shipping charges including those applied for misdirected and/or returned shipments.

Click to view Fairsing’s shipping policies and procedures for more details.

REQUESTS AND CANCELLATIONS

Fairsing requests a minimum one year or two (2) allocation commitment as a Wine Club member.

Requests to cancel a Club membership or to skip an allocation may be submitted via email to WineClub@FairsingVineyard.com or by calling 503.662.5930 during business hours (11 am – 5 pm PST).

• Fairsing requires requests be submitted before a Club allocation’s payment processing period.

• Requests submitted during or following payment processing may not be honored given software system parameters. 

• Fairsing is unable to honor requests if a member’s Club allocation has already shipped.

MEMBERSHIP

There is no fee for a Fairsing Wine Club membership.

Fairsing requests a minimum of one year, or a two (2) allocation commitment.

Membership is on-going and may be cancelled after receipt of two (2) allocations.

Fairsing requires account holders and Wine Club members be 21 years of age or older.

To ensure current Club members continually receive priority access to available wines and at the best pricing possible, Fairsing is unable to extend Club benefits or savings to non-members.

A Fairsing Wine Club membership is non-transferable.

Club members are welcome to invitation-only and public events throughout the year with a party total of four (4) individuals enjoying complimentary tasting benefits.

ALLOCATIONS

Prior to Club allocations, Fairsing emails members to provide allocated wine selections, details, important dates, account reminders, and invitations to exclusive celebrations. It is the member’s responsibility to monitor email inbox(s) to ensure Wine Club related emails are received and opened promptly.

Wine selections included in Club allocations are subject to change due to availability.

Club members select from the available wines for their allocation. If no changes or additions are submitted by the due date, Fairsing’s recommended wines for the member’s Club level are included in the allocation.

Club members are allowed one (1) skipped allocation per the lifetime of the membership

Requests to skip an allocation or cancel a Club membership are required before payment processing. View parameters for requests and Club cancellations below.

PROCESSING

The Club member’s credit card on file with Fairsing is processed for payment on the date specified for the allocation.

Applicable state taxes (if any) and shipping fees (if applicable) are included when processing payment for an allocation.

Prior to payment processing, Club members are asked to update their accounts with regards to shipping details and/or the credit card on file – card number, expiration date, billing address, etc.

Fairsing is unable to process returns or exchange the wines in an allocation after 180 days from payment processing.

ALLOCATION PICKUP

Wine Club members may elect to pick up their allocations in our tasting room.

To ensure availability, and time to assemble allocated wines, reservations are required for Club members picking up allocations in the tasting room. 

To pick up an allocation, view available reservations and estate experiences here or email reservations@fairsingvinyard.com. 

Fairsing asks Club members arrange to pick up their allocations within six (6) months of allocation processing.

Given space constraints, Fairsing is unable to hold Club member allocations for extended periods.

After six (6) months, if an allocation has not been picked up, arrangements will be made to ship the allocation via ground transportation with the member responsible for shipping and applicable tax.

ALLOCATION SHIPPING

Please note, it is the Club member’s responsibility to notify Fairsing of changes to the shipping destination on file before an allocation is processed.

Wine Club allocations are shipped via Fairsing’s primary carrier based upon the delivery destination state. View our applicable states, relative shippers, and the timeline for allocation shipments here.

Federal law requires the signature of someone 21 years of age or older upon delivery of any shipment containing alcohol.

Fairsing strongly recommends shipping to a business address or to a shipper’s hold location if there is question as to availability, or whether an adult will be present to sign for the package at the time of a delivery.

Club members are responsible for additional shipping charges including those applied for misdirected and/or returned shipments.

Click to view Fairsing’s shipping policies and procedures for more details.

REQUESTS AND CANCELLATIONS

Fairsing requests a minimum one year or two (2) allocation commitment as a Wine Club member.

Requests to cancel a Club membership or to skip an allocation may be submitted via email to WineClub@FairsingVineyard.com or by calling 503.662.5930 during business hours (11 am – 5 pm PST).

• Fairsing requires requests be submitted before a Club allocation’s payment processing period.

• Requests submitted during, or following, payment processing may not be honored given software system parameters. 

• Fairsing is unable to honor requests if a member’s Club allocation has already shipped.

ACCESSIBILITY STATEMENT

Fairsing Vineyard is committed to accessibility and strives to ensure our offerings are accessible to everyone, including all persons regardless of their abilities.

The Fairsing Vineyard tasting room and event venue are ADA accessible with vehicle parking available. Please note: the Fairsing Vineyard tasting room and event venue is located off of NE Laughlin Road via NE Burkett Hill Road – a gravel road of 1.1 miles with multiple turns. Extended vehicles (buses and limousines) are not encouraged.

It is our policy to ensure that everyone, including persons with disabilities, has full and equal access to our digital offerings.

Our web site, www.Fairsingvineyard.com will continue efforts to ensure our content meets ADA compliance.

ASSISTANCE

Should you require assistance accessing something on our website, please let us know.

Fairsing Vineyard team members are available during business hours (Pacific Standard Time):

11 am – 5 pm

We suggest contacting our tasting room 503.560.8266 or our fulfillment team via 503.662.5930.

Emails are welcome via info@fairsingvineyard.com.

ACCESSIBILITY ON OUR SITE

Fairsingvineyard.com includes the UserWay Website Accessibility software which is powered by Userway.org.

A pioneer in innovative website accessibility technologies, Userway.org employs a dedicated server and allows Fairsingvineyard.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

ACTIVATING THE MENU

The Fairsingvineyard.com accessibility menu may be activated by clicking the accessibility menu icon (a green circle with white human stick figure) that appears on the upper right corner of the page. After selecting the accessibility menu, please allow a few moments for the menu to load completely.

DISCLAIMER

Fairsingvineyard.com continues to improve the accessibility of our website, digital offerings, and services in the hopes of allowing seamless, accessible and unhindered availability for all guests and visitors.

Despite efforts to improve all pages and content on Fairsingvineyard.com for full accessibility, some content may yet to be fully adapted to the strictest accessibility standards. This may be a result of not having located or identified the most appropriate technological solution.

IMPROVEMENTS

Fairsingvineyard.com is committed to accessibility and is continually seeking to improve. If you have a suggestion to share, or know of a way we can improve, we would enjoy hearing from you.

If you wish to report an accessibility issue, have a question or require assistance, please let us know by calling 503.560.8266 or via info@fairsingvineyard.com.

OUR APPRECIATION

Thank you for visiting Fairsing Vineyard. Our first priority is your satisfaction.

We welcome inquiries regarding orders and wine selections via 503.560.8266 (tasting room) 503.662.5930 (fulfillment center) or email info@fairsingvineyard.com.

DRINK RESPONSIBLY

Excessive or irresponsible consumption of alcohol may have personal, social or health consequences. As part of its commitment to responsible consumption, Fairsing ensures communication regarding our products does not show or encourage excessive consumption or misuse of any kind.

ACCESSIBILITY STATEMENT

Fairsing Vineyard is committed to accessibility and strives to ensure our offerings are accessible to everyone, including all persons regardless of their abilities.

The Fairsing Vineyard tasting room and event venue are ADA accessible with vehicle parking available. Please note: the Fairsing Vineyard tasting room and event venue is located off of NE Laughlin Road via NE Burkett Hill Road – a gravel road of 1.1 miles with multiple turns. Extended vehicles (buses and limousines) are not encouraged.

It is our policy to ensure that everyone, including persons with disabilities, has full and equal access to our digital offerings.

Our web site, www.Fairsingvineyard.com will continue efforts to ensure our content meets ADA compliance.

ASSISTANCE

Should you require assistance accessing something on our website, please let us know.

Fairsing Vineyard team members are available during business hours (Pacific Standard Time):

11 am – 5 pm

We suggest contacting our tasting room 503.560.8266 or our fulfillment team via 503.662.5930.

Emails are welcome via info@fairsingvineyard.com.

ACCESSIBILITY ON OUR SITE

Fairsingvineyard.com includes the UserWay Website Accessibility software which is powered by Userway.org.

A pioneer in innovative website accessibility technologies, Userway.org employs a dedicated server and allows Fairsingvineyard.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

ACTIVATING THE MENU

The Fairsingvineyard.com accessibility menu may be activated by clicking the accessibility menu icon (a green circle with white human stick figure) that appears on the upper right corner of the page. After selecting the accessibility menu, please allow a few moments for the menu to load completely.

DISCLAIMER

Fairsingvineyard.com continues to improve the accessibility of our website, digital offerings, and services in the hopes of allowing seamless, accessible and unhindered availability for all guests and visitors.

Despite efforts to improve all pages and content on Fairsingvineyard.com for full accessibility, some content may yet to be fully adapted to the strictest accessibility standards. This may be a result of not having located or identified the most appropriate technological solution.

IMPROVEMENTS

Fairsingvineyard.com is committed to accessibility and is continually seeking to improve. If you have a suggestion to share, or know of a way we can improve, we would enjoy hearing from you.

If you wish to report an accessibility issue, have a question or require assistance, please let us know by calling 503.560.8266 or via info@fairsingvineyard.com.

OUR APPRECIATION

Thank you for visiting Fairsing Vineyard. Our first priority is your satisfaction.

We welcome inquiries regarding orders and wine selections via 503.560.8266 (tasting room) 503.662.5930 (fulfillment center) or email info@fairsingvineyard.com.

DRINK RESPONSIBLY

Excessive or irresponsible consumption of alcohol may have personal, social or health consequences. As part of its commitment to responsible consumption, Fairsing ensures communication regarding our products does not show or encourage excessive consumption or misuse of any kind.

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